Privacy policy

At LIINIA, we aim to make your shopping experience risk-free and worry-free
we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we use, and safeguard your information when you interact with our website, 

1. Information We Collect
Personal details: name, phone number, email address, shipping address, and payment details.

2. How We Use Your Information?
Your information is used to Process and deliver your orders ,Contact you regarding your purchase, delivery, or customer support.

3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with trusted third parties, such as Delivery partners: to ship your order.

Have a question? Don’t worry, you’ll probably find the answer here

FAQ

I am not comfortable with online Shopping. What do I do?

We understand your concern, which is a valid one given some online shops' lack of transparency. At LIINIA ,we aim to make your shopping experience risk-free and worry-free.We offer a "CASH on Delivery" option, ensuring you only pay when the product reaches you. You can inspect the material upon delivery. If the product isn't to your liking, you have the right to return it, and  only pay the shipping cost . 

ARE YOUR PRODUCTS DURABLE?

OUR PRODUCTS ARE KNOWN FOR THEIR EXCEPTIONAL QUALITY, SETTING A NEW STANDARD IN THE INDUSTRY.

WE HAVE GONE TO GREAT LENGTHS TO MAKE SURE THAT OUR CUSTOMERS RECEIVE PRODUCTS THAT ARE METICULOUS IN QUALITY AND DURABILITY.

How do I make an Order?

Ordering from us is quick and easy. You can order through our website.

Website Order:

  1. Browse our Shop and Choose your items.
  2. Click "add to cart" OR "buy it now"
  3. Click on checkout.
  4. Provide your personal info and address.
  5. Select  a payment method, then click "Pay now.

What are your payment options?

Cash on Delivery, Bank Card, Instapay, Digital Wallet

Any special notes for large orders?

Yes. For Cash on Delivery with more than 2 products → 50% advance payment required.

Can I check my order on delivery?


Yes ✅ Inspect before courier leaves. If not satisfied, return/exchange immediately (shipping fees apply).

What is your return policy?

Please check our return policy


How do refunds work for online payments

Refunds will be processed smoothly and promptly to the same account you used for payment

Please check our Payment and refund policy.

How long does delivery take?

Your excitement is important to us! Please check our Shipping policy.

How can I ensure I choose the right size?

We understand that finding the perfect fit is essential! Inspect the item before courier leaves, If the size you order doesn’t fit, you can request an exchange immediately (shipping fees apply).
 we don’t offer the option to buy two sizes and choose between them, we recommend checking our size guide for detailed measurements. 

Can I buy two Items and choose between them

we don’t offer the option to buy two items and choose between them but you can request an exchange

What should I do if my order arrives damaged or incorrect?

If you receive a defective or incorrect item, please contact us immediately upon delivery. We are committed to making it right and will evaluate the issue to ensure your satisfaction.

Can I change or cancel my order after it has been placed?

Yes, you can do so within 24 hours of placing the order before handing it over to the shipping courier.

Once the courier receives the order, we will not be able to make any changes.

I have concerns about online payment. What should I do?

Your security is our priority! We accept various online payment methods, ensuring that your order is always secure and encrypted. If you decide not to accept the order upon delivery, your payment will be refunded promptly.

How can I track my order?

Once your order is placed, you will receive a confirmation message with order details.